Data Practices & Your Rights — FurnitureWorld.in
FurnitureWorld.in is committed to the responsible collection, secure storage, and lawful handling of all customer and partner information. This Privacy Policy outlines our practices regarding data collection, usage, sharing, security, and your rights as a user of our platform.

Information We Collect
We collect only the information necessary to process your orders and deliver our services effectively. This includes:
Name, company name, and contact details (phone, email, address)
GST number and business registration details (for wholesale buyers)
Order history, product specifications, and purchase records
Shipping and billing addresses
Payment records and preferred payment methods
Website usage data collected through cookies and analytics tools

How We Use Your Information
Processing orders, generating invoices, and managing deliveries
Providing customer support and resolving disputes
Sending order updates, shipping notifications, and service communications
Improving our product catalogue and website experience
Conducting internal business analytics to enhance service quality
We do not use your data for unsolicited marketing without your explicit consent. We do not sell, lease, or commercially exploit your personal information to third parties.

Data Sharing
We share customer data only with third parties essential to fulfilling our services, including logistics partners (for delivery), payment processors (for transaction security), and statutory authorities (when legally required). All third parties are contractually bound to confidentiality and may not use your data for any purpose beyond their designated service function.

Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or misuse. These include encrypted data storage, role-based access controls, secure payment gateways, and regular security audits.

Your Rights
Access: Request a copy of the personal data we hold about you
Correction: Request correction of any inaccurate information
Deletion: Request deletion of your data, subject to legal retention requirements
Communication Preferences: Update how and when we contact you
All data-related requests should be submitted in writing to privacy@furnitureworld.in. We respond within 10 to 15 business days.

Policy Updates
This privacy policy may be updated periodically to reflect regulatory changes or improvements in our practices. Material changes will be communicated via email to registered users and published on our website with clear effective dates.